Michael Landreman
User Experience Designer
Digital Fabricator
Architect
Claims Product Strategy
Nationwide Insurance | serving claimants and associates
Duration
30 months as UX team lead
Role
UX team lead for a UX content writer, two UX researchers, three UX designers, and UX designer specializing in interaction design
Impact
This suite of products serves all claims associates and Nationwide's millions of potential claimants
Service
Enables claimants to file an auto or property claim online and track the entire claim lifecycle. The associate is able to facilitate the completion of the claim and walk alongside the claimant every step of the way.
CPR Medical Device
PriMedicus | serving medical professionals
Duration
12 months to functional prototype
Role
Solo UX designer working alongside FDA advisor, industrial designer, hardware engineers, and medical professionals
Impact
This unprecedented device benefits anyone in the medical profession utilizing a bag valve mask
Service
Provides real-time feedback on an abundance of CPR factors including compression rate, tidal volume, respiratory rate, pressure, and mask seal.
Design System
Ameritas | serving associates and third party partners
Duration
18 months to initial release
Role
Solo UX designer for initial 6 months, ultilized a team of three UX designers, 2 content writers, and UX director to implement
Impact
This is the first design system Ameritas formerly documented and made publically available in the company's history.
Service
Provides centralized library of reusable design components, guidelines, and standards. This library ensures design consistency, increases efficiency, and facilitates collaboration.
Producer Portal
Ameritas | serving producers
Duration
20 months initial release (ongoing)
Role
UX design lead for two UX designers, content writer, and UX researcher
Impact
2.1 million members
Service
Enables agents and brokers to prospect, configure plans, create proposals, complete sales, and manage ongoing sold case relationships.
Prototypes
My Plan
Ameritas | serving prospects
Duration
10 months initial release (ongoing)
Role
UX design lead for a UX designer, content writer, and UX researcher
Impact
$280 million annual revenue
Service
Provides individuals needing dental or vision insurance with a simple path to quickly purchase products.
Ameritas Accounts
Ameritas | serving account holders
Duration
18 months initial release (ongoing)
Role
UX designer alongside two UX designers, content writer, and UX researcher
Impact
190,000 active users
Service
Provides existing customers access to account information for annuities, retirement, life insurance, disability insurance, and term/whole life insurance.
Multi-Factor Authentication
Ameritas | serving account holders
Duration
4 months
Role
UX design lead for a UX designer and UX researcher
Impact
13 products | millions of users
Service
Provides a secure method for users across all Ameritas products to access their accounts.
Polar Cloud
Polar 3D | serving digital fabricators
Duration
6 months
Role
Solo UX designer working alongside a product team, material engineers, and software developers
Impact
38,000 3D printers on the cloud
Service
Provides a cloud 3D printing infrastructure that can be tailored to elementary schools, universities, businesses, and power users.
Fifth Third Mobile App
Fifth Third Bank | serving mobile customers
Duration
10 months
Role
UX design lead for three UX designers
Platforms
Android phone, iOS phone, iOS tablet
Impact
4 million weekly active users
Service
Provides mobile banking services including: touch ID, immediate funds availability for mobile check deposits, cardless ATM transaction staging, Siri enabled fund transfers, and web container experiences for seamless responsive handoffs.
Android native phone app introducing material IO design principles
iOS native phone app
EHR Mobile App
Quest Diagnostics | serving physicians and clinicians
Duration
18 months
Role
UX designer alongside two UX designers and UX researcher
Platforms
Android phone, iOS phone, iOS tablet
Impact
Hundreds of medical practices
Service
Provides the ability for a medical practice to initiate and maintain all aspects of a patient's electronic health record. The ability to order lab work, send prescriptions, and stage medical billing expedite the patient's experience after a medical visit.
iOS native phone app introducing iOS7 non-skeumorphic design principles
iOS native iPad app vitals collection modal for EHR SOAP notes
FordPass Mobile App
Ford | serving Ford and Lincoln drivers
Duration
6 months
Role
UX architect alongside three UX designers
Platforms
Android phone and iOS phone
Impact
All Ford and Lincoln vehicle owners with FordPass capabilities
Service
Enables Ford Lincoln owners to utilize a suite of concierge services including pickup for servicing, remote trunk deliveries, and in-vehicle assistance.
UX architecture mobile flow for adding payment method for concierge services
iOS native phone app exploring 3D touch capabilities for FordPass app